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Echo

Echo is an app and website that lets patients order NHS prescriptions and have medicine delivered to their door. It’s free, including delivery, and doesn't cost the NHS any more than usual.

  • Digital transformation
Echo logo

Over 260,000 patients use Echo today, up from 70,000 in January, and we are the fastest growing pharmacy in England. Our TrustPilot rating is Excellent (4.6/5), and our app store rating is 4.8. This is very important to us!

We’re integrated with the two main GP software providers (EMIS and TPP), which cover 97% of NHS England GP practices. Echo is also integrated with NHS Login and the Patient Demographic Service and the myGP app.

Echo can handle fridge lines and most controlled drugs. 

We operate 24/6 from a large site in West London and are opening a new site in September 2020 to quadruple our capacity.  

Our average turnaround time, from ordering prescriptions to receiving medicine in the post, is 3.2 days. 90% of orders arrive in 4.6 days or less. 

Echo is majority owned by McKesson, who in turn own LloydsPharmacy and AAH Wholesale. This gives us unparalleled access to medicine supply chains and financial stability.